How to handle an eBay Item Not Received dispute, step by step
A calm, repeatable process for eBay INR cases: what to gather, what to submit, and when to fight versus when to refund and move on.
Blog
Playbooks for eBay × AliExpress sellers.
Concrete, practical guides - written by people running the same operation. No fluff, no "10 best tools" listicles.
209 guides · page 10 of 18
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Refunds
eBay API
eBay Finances API 101: reading SALE, NON_SALE_CHARGE, and dispute transactions
A plain-English map of the eBay Finances API transaction types, what each one does to your payout, and why a single order can show more than one.
Getting started
VeRO and account safety: what eBay × AliExpress dropshippers need to know
What the VeRO program actually does, why dropshippers trip it more than other sellers, and the sourcing habits that keep your account off the list.
Multi-store
Rolling up profit across multiple stores without losing your mind
A practical layout for combining profit numbers from several separate eBay × AliExpress sheets into one honest total, without a monthly manual copy-paste job.
Google Sheets
Google Sheets formulas every eBay × AliExpress tracker should know
QUERY, ARRAYFORMULA, and IFERROR patterns that make a manual tracking sheet behave like real software, with the exact formulas to paste in.
Refunds
The AliExpress buyer-protection countdown, and why timing decides your refund options
What the AliExpress buyer-protection window actually controls, why it matters more than the order status itself, and how to track it without opening every order.
Guide
Why Store Raw AliExpress JSON, Not Just Parsed Fields
Learn why storing raw AliExpress API JSON for your dropshipping orders is crucial for dispute resolution, data integrity, and future-proofing your eBay store operations.
Profit
Your bestseller might be your least profitable listing
Promoted Listings fees post hours after the sale, so the earning you see at checkout isn't the earning you keep. The item you push hardest can quietly be the one you lose on.
Refunds
The case opened two days before the parcel would have arrived
Buyers open Item Not Received cases on a countdown you can't see. Knowing how close a parcel is to delivery changes whether you fight the case or fold it.
Workflow
Set eBay Handling Time to Avoid Defects from AliExpress Delays
Learn how to optimize your eBay handling time settings to account for AliExpress dispatch delays and minimize seller defects, improving your dropshipping performance.
Workflow
eBay Token Rotation Trap: Silent Sync Logouts
Learn how eBay's refresh token rotation can silently log out your Fetch Order Tracking sync, leading to missed orders and stale data. Implement robust error handling.
Refunds
When to Flag AliExpress 'No Logistics Info Yet'
Learn the precise timelines for flagging AliExpress orders stuck on 'no logistics info yet' to prevent eBay INR cases. Optimize your dropshipping workflow.